A Quick Guide to Fix QuickBooks Not Sending Emails Error?

In the realm of efficient business management, QuickBooks stands tall as a cornerstone tool. However, encountering issues QuickBooks Not Sending Emails can disrupt your workflow. This article delves into the causes and solutions for this common problem, ensuring your QuickBooks experience remains seamless.

What is QuickBooks Not Sending Emails Error?

QuickBooks is a versatile accounting software that allows users to send invoices, reports, and other essential documents directly via email. However, when the system encounters difficulties in sending emails, it can be a perplexing and frustrating experience. The “QuickBooks Not Sending Emails” error may manifest in various forms, from failed email deliveries to prolonged delays.

Reasons of QuickBooks is unable to send your email

  • Email Configuration Issues:

    • Incorrect email settings in QuickBooks can lead to sending failures.

    • Outdated or invalid email server information may cause disruptions.

  • Incorrect Email Preferences:

    • Inaccurate email settings within QuickBooks preferences can impede email functionality.

    • Wrong default email application configurations may contribute to the error.

  • Damaged or Corrupted QuickBooks Components:

    • Corrupted QBWUSER.INI files or other damaged components can lead to email problems.

    • Issues with the MAPI32.dll file may cause errors in communication.

  • Firewall and Security Software:

    • Overly strict firewall or security software settings may block QuickBooks from sending emails.

    • Antivirus programs may interfere with the email sending process.

  • Outdated QuickBooks Version:

    • Using an outdated QuickBooks version may result in compatibility issues.

    • Updates and patches address known bugs and improve overall performance.


Recommended To Read: How to Update QuickBooks Desktop?


Solution Methods:

1. Verify Email Settings:

  • Check and ensure accurate email configurations within QuickBooks.

  • Confirm that your email service provider’s settings align with QuickBooks requirements.

2. Update QuickBooks:

  • Install the latest updates and patches for your QuickBooks version.

  • Regularly check for updates to ensure compatibility with email servers.

3. Recreate Email Preferences:

  • Navigate to the “Edit” menu, choose “Preferences,” and select “Send Forms.”

  • Modify the email preference settings and save the changes.

4. Repair Damaged Components:

  • Use the QuickBooks “Rebuild Data” tool to fix potential data damage.

  • If issues persist, consult the QuickBooks File Doctor tool for further diagnostics.

5. Adjust Firewall and Security Settings:

  • Configure firewall settings to allow QuickBooks communication.

  • Temporarily disable antivirus software and attempt to send emails.

6. Check Default Email Application:

  • Ensure the correct default email application is set on your computer.

  • Adjust settings to allow QuickBooks to access the default email program.

7. Consult QuickBooks Support:

  • If all else fails, reach out to QuickBooks support for expert assistance.

  • Provide detailed information about the issue for a swift and accurate resolution.


Navigating the intricacies of “QuickBooks Not Sending Emails” requires a systematic approach. By understanding the potential causes, implementing the suggested solutions, and staying updated with the latest QuickBooks versions, you can overcome this common hurdle. In case challenges persist, the QuickBooks support team is always ready to provide tailored assistance, ensuring your accounting processes remain smooth and uninterrupted. Remember, a well-maintained QuickBooks system is the key to streamlined business operations.


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